AI built for the way freight actually moves.
Logistics is not a data problem. It is an operations problem with a data solution. MetaSys builds AI systems that fit into how freight operators actually work: high volume, time-critical, exception-heavy, and margin-thin. We have deployed production AI into dispatch, supply chain, and fleet operations for US and global carriers.
Logistics operations run on speed. Manual processes kill it.
Exception handling eats your dispatchers
Every load exception, delay, or discrepancy requires a dispatcher to stop what they are doing, investigate, and coordinate a resolution. At scale, this becomes the entire job.
No real-time supply chain visibility
Your customers want to know where their freight is. Your ops team wants to know before a problem becomes a crisis. Neither gets what they need from a phone call every few hours.
Documents slow everything down
BOLs, PODs, invoices, carrier packets, and compliance documents processed manually create a paper backlog that slows billing, settlement, and compliance reporting.
Route and rate decisions made on instinct
Without data, dispatchers optimize on experience and gut feel. Good dispatchers are valuable and hard to replace. AI makes every dispatcher as good as your best one.
AI systems purpose-built for logistics operations.
Agentic dispatch systems
Autonomous agents that monitor your load board, detect exceptions, identify resolutions, and take action without dispatcher intervention. Handles delay notifications, driver reassignment, broker communication, and customer updates automatically.
Route optimization and fleet intelligence
Real-time route optimization using live traffic, weather, HOS rules, and fuel cost data. Fleet dashboards that show every asset, driver, and load status in one place without anyone pulling reports manually.
Supply chain visibility platforms
End-to-end visibility from pickup to delivery across carriers, modes, and geographies. Customer portals with live tracking, proactive exception alerts, and automated ETA updates.
Document automation
Automated extraction and processing of BOLs, PODs, carrier packets, and invoices. Documents classified, validated, and routed within seconds of receipt. Billing cycles cut from days to hours.
Freight analytics and reporting
Lane performance, carrier scorecards, cost per mile trending, and operational KPIs generated automatically. Executives get weekly reports without anyone pulling spreadsheets.
Every node in the freight network.
Asset Carriers
Owner-operators to large fleets. We build dispatch automation, fleet visibility, and driver performance systems that reduce operational overhead and improve on-time delivery rates.
Freight Brokers and 3PLs
Load matching automation, carrier sourcing agents, and back-office document processing. We help brokers move more freight without adding headcount.
Shippers and Supply Chain Teams
Visibility platforms, supplier communication automation, and exception management systems for companies managing complex inbound and outbound freight programs.
Logistics Technology Companies
If you are building a TMS, WMS, or freight platform, we embed AI capabilities into your product. Agent modules, data pipelines, and AI features shipped as part of your roadmap.
Agentic dispatch system that cut exception handling time by 74%
A US-based freight operator was manually handling thousands of daily load exceptions across a 200-truck fleet. We built an autonomous dispatch agent that detects, classifies, and resolves exceptions without dispatcher intervention. The system handles 94% of exceptions automatically and escalates the remaining 6% with full context.
Read the case study74%
Reduction in manual exception handling
19,200
Dispatcher hours saved per month
94.3%
Autonomous decision accuracy
The technology behind our logistics AI systems.
Integrations We Support
- McLeod TMS
- TMW Suite
- Mercury Gate
- SAP Transportation
- Oracle Transportation
- Custom TMS via API
Data and AI Stack
- GPT-4o for exception reasoning
- Custom classification models
- Real-time Kafka event streaming
- Snowflake for freight analytics
- Pinecone for document retrieval
- dbt for lane and carrier reporting
Visibility and Monitoring
- Custom carrier tracking integrations
- ELD data ingestion (Samsara, KeepTruckin)
- Google Maps and HERE routing APIs
- Real-time driver communication layer
- Exception dashboards and alert routing
- Customer-facing tracking portals
The full stack behind every logistics engagement.
Need operational logistics support, not just technology? See our Logistics Operations Services for dispatch, brokerage, and factoring.
We deploy AI across six sectors.
Tell us what is slowing your freight operation down.
We will map the automation opportunity, scope the system, and deliver a fixed-price proposal within 5 days.